If you would like to return a product, start the process by emailing us at firstname.lastname@example.org This allows us to see if there is something we can do before returning the product such as a feature you didn’t know about or send you a return label. We don’t require an RMA number but do ask you to contact us to initiate the return.
Products bought from http://www.co2art.us can be returned within 30 days of the original purchase date provided they are unused, undamaged and in the original product packaging. If a product does not meet these requirements we reserve the right to deny the return if we feel that it is warranted.
Who pays for shipping? In the event an item is damaged during transit etc, CO2Art will provide you a shipping label. If you are returning an item for another reason, it is your responsibility to get the item back to us safely. If it is a high-priced item we recommend a tracking number.
Items that go on sale after you purchase them. We will honour a sale price up to 7 days from the day you purchased your item, this is the day on which the order was placed.